Privacy Policy – v87

v87 collects personal data across several categories, depending on the nature of your interaction with the Platform. The categories of data we collect are as follows:

3.1 Identity & Registration Data

• Full legal name as it appears on your government-issued identity document
• Date of birth (to verify the21+ age requirement)
• Email address
• Mobile phone number
• Residential address, including city (e.g., Kuala Lumpur, Penang, Johor Bahru) and postcode
• Government-issued identity document number (MyKad, Passport, or Driver's Licence), collected during KYC verification

3.2 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts (in MYR), timestamps, and payment method references
• Bank account details, e-wallet identifiers (e.g., Touch 'n Go eWallet, Boost, GrabPay, DuitNow), or cryptocurrency wallet addresses used for transactions
• Payment processor transaction identifiers and status records

3.3 Gaming & Behavioural Data

• Wagering history, game session records, bet amounts, and game outcomes
• Platform usage patterns, feature interactions, and session duration data
• Bonus claims, promotional activity, and VIP tier status records
• Responsible gambling tool settings (deposit limits, session reminders, self-exclusion status)

3.4 Technical & Device Data

• IP address and approximate geographic location derived therefrom
• Device type, operating system, browser type and version
• Cookie identifiers and session tokens
• Referring URL and navigation path data

3.5 Communications Data

• Records of live chat conversations with our support team
• Email correspondence submitted to [email protected]
• Preferences for marketing and operational communications

v87 collects personal data through the following channels and mechanisms:

• Registration Form: Data you voluntarily provide when creating your v87 account, including name, date of birth, contact details, and residential address.
• KYC Submission Portal: Identity and address documents uploaded during the account verification process.
• Payment Transactions: Transaction metadata provided automatically by your payment provider (e.g., Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX, Touch 'n Go eWallet) when you deposit or withdraw funds.
• Automated Platform Technologies: Cookies, server logs, and session tracking tools that collect technical and behavioural data automatically as you navigate the Platform.
• Customer Support Interactions: Data you share when contacting our support team via live chat or email.
• Third-Party Verification Services: Identity verification data obtained from KYC/AML service providers engaged by v87 to assist in the verification process.

v87 processes your personal data for the following specific and legitimate purposes:

v87 relies upon the following legal bases for the processing of personal data, depending on the nature of the processing activity in question:

• Contractual Necessity: Processing required to perform our obligations under the agreement between v87 and the Player, as set out in the Terms & Conditions — including account management, payment processing, and KYC verification.
• Consent: Where you have given clear, freely provided, informed, and unambiguous consent — for example, for marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
• Legitimate Interests: Where processing is necessary for v87's legitimate interests, including fraud prevention, platform security, responsible gambling monitoring, and service improvement — provided these interests are not overridden by your fundamental rights.
• Legal Obligation: Where processing is required to comply with applicable legal and regulatory requirements, including anti-money-laundering laws, age verification obligations, and tax reporting requirements.

v87 does not sell, rent, or trade personal data to any third party for commercial purposes. Personal data may be disclosed to the following categories of recipient, only where strictly necessary and under appropriate data protection safeguards:

7.1 Authorised Service Providers (Data Processors)

v87 engages third-party service providers to assist in the delivery of its services. These providers process data strictly on v87's instructions under binding data processing agreements. Categories include:

• Payment processing providers (e.g., payment gateways facilitating DuitNow, FPX, Maybank, Touch 'n Go eWallet transactions)
• KYC and identity verification service providers
• Analytics and platform performance monitoring providers
• Customer support platform providers
• Cloud hosting and data storage providers

7.2 Regulatory & Legal Authorities

v87 may disclose personal data to regulatory bodies, law enforcement agencies, courts, or other competent authorities where required to do so by applicable law, court order, or regulatory obligation — including disclosures required under anti-money-laundering or counter-terrorism financing regulations.

7.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or part of v87's business assets, personal data held by v87 may form part of the transferred assets. Where such a transfer occurs, v87 will take reasonable steps to ensure that any acquirer applies equivalent data protection standards.

v87 uses cookies and similar tracking technologies on the Platform to deliver a functional, personalised, and secure gaming experience. By using the Platform, you consent to our use of cookies as described below.

8.1 Types of Cookies We Use

8.2 Managing Cookies

You may manage or disable cookies through your browser settings at any time. Please be aware that disabling essential or security cookies may impair the functionality of the Platform, including the ability to log in, deposit, or withdraw. Instructions for managing cookies in major browsers are available in your browser's help documentation.

v87 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention principles apply:

• Active Account Data: Personal data associated with an active Player account is retained for the duration of the account's active status plus a minimum period post-closure as required by applicable anti-money-laundering and regulatory record-keeping requirements.
• Transaction Records: Financial transaction data, including deposit and withdrawal records in MYR, is retained for a minimum of five (5) years from the date of the transaction in accordance with standard financial record-keeping requirements.
• KYC Documents: Identity and address verification documents are retained in accordance with applicable anti-money-laundering regulations, typically for a minimum of five (5) years following account closure.
• Support Communications: Live chat and email records are retained for a period of two (2) years from the date of the interaction to facilitate dispute resolution and quality assurance.
• Self-Exclusion Records: Where a Player has requested self-exclusion, their exclusion status and associated data are retained for the full duration of the exclusion period and for a reasonable period thereafter to prevent re-registration.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with v87's data disposal procedures.

v87 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and the v87 Platform is encrypted using bank-grade TLS encryption. The padlock icon in your browser confirms this protection is active.
• Encrypted Data Storage: Sensitive personal data stored in v87's databases is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Internal access to personal data is restricted to authorised personnel on a strict need-to-know basis, with role-based access controls and audit logging in place.
• Pseudonymisation: Where technically feasible and appropriate, personal data used for analytics and internal testing is pseudonymised to reduce privacy risk.
• Fraud Detection Systems: Automated systems monitor transactions and account activity in real time for indicators of fraud, money laundering, and account compromise.
• Regular Security Reviews: v87 conducts periodic reviews of its security posture, including vulnerability assessments and review of third-party service provider security standards.

As a Data Subject, you hold a number of rights in relation to the personal data that v87 holds about you. v87 is committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights include:

To exercise any of these rights, please contact the v87 data protection team via live chat or email at [email protected] (plain text — not a clickable link). v87 will respond to all valid data rights requests within a reasonable timeframe and, where applicable, within any statutory response window.

The v87 Platform is strictly restricted to individuals aged 21 years and above. v87 does not knowingly collect, solicit, or process personal data from individuals under the age of 21. We enforce strict age verification controls at registration and during KYC review to uphold this restriction.

If v87 becomes aware that personal data has been collected from a person below the minimum age threshold, that data will be deleted promptly, the associated account will be closed, and any funds deposited will be returned to the source payment method in accordance with our procedures.

If you are a parent or guardian and believe that a minor has registered an account with v87, please contact our support team immediately at [email protected] (plain text — not a clickable link) so that the matter can be investigated and resolved without delay.

The v87 Platform may integrate with or reference third-party payment providers, game studios, and identity verification services in the course of its operations. These third-party services operate under their own independent privacy policies and data handling practices, which are separate from this Policy.

v87 does not accept responsibility or liability for the data practices of third-party services accessed in connection with Platform operations. Where third-party service providers process personal data on v87's behalf, they are subject to binding data processing agreements that impose data protection obligations consistent with this Policy.

You are encouraged to review the privacy policies of any third-party payment providers — such as your bank (Maybank, CIMB, Public Bank, Hong Leong Bank), e-wallet provider (Touch 'n Go eWallet, Boost, GrabPay), or DuitNow/FPX operator — before using those services to fund your v87 account.

v87 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, regulatory requirements, or Platform services. The "Last Updated" date displayed at the top of this page indicates when the current version was published.

Where material changes are made to this Policy, v87 will provide reasonable prior notice to registered Players via email, in-platform notification, or prominent on-site announcement. For non-material changes, the updated Policy will be published on this page without separate notification.

Your continued use of the v87 Platform following the publication of any amended Privacy Policy constitutes your acceptance of those changes. If you do not agree to a revised Policy, you should cease using the Platform and, where applicable, request account closure.

v87 recommends that you review this Policy periodically to remain informed of how your personal data is being handled. Bookmarking this page is a convenient way to stay up to date.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by v87, please contact us through the following channels. Our data protection team is available to assist you.

If you are dissatisfied with v87's response to a privacy-related complaint, you may escalate your concern to the relevant data protection supervisory authority in your jurisdiction. v87 will cooperate fully with any investigation conducted by a competent supervisory authority in accordance with its obligations.